Oliver’s Taranga has successfully implemented SAP Business One and optimised the winery’s end-to-end business processes. Using this software solution enables us to grow through a seamless flow from our online OTT Wine Club to the POS system in the cellar door. Solutions+ is providing great advice and excellent support.
Corrina Wright, Winemaker and Director, Oliver’s Taranga Vineyards
In late 2018 our company had undergone extensive growth and had outgrown our business software. After much thought, we determined to invest in an ERP system and began the investigation process to work out which system would be best for our business, both now and into the future.
We met with Allan from Solutions+ on multiple occasions between December 2018 and March 2019 before choosing to proceed with SAP, supported by Solutions+.
From the first meeting the team at Solutions+ took the time to get to know not only our business and our processes but also us, and the things that we deemed to be most important for this very big change. This gave us an exceptional level of comfort, and this comfort has stayed with us throughout the whole process of development, implementation, training and ongoing support in our transition to SAP.
The detailed and meticulous process we underwent with Solutions+ through the development stage meant that we were able to transition with relative ease into this new and far more complex software. The training that they provided and continue to provide as we learn more about the abilities of the software is both comprehensive and simple to understand.
The ongoing support is the easiest to praise. As with all new systems, we learn and make mistakes. The support platform for our queries is easy to use and offers swift responses. While we use this platform for the majority of our queries, there also remains direct access to the Solutions+ team for urgent or highly complex matters, and we continue to have direct contact with the whole team even months after the original implementation.
This level of personal care, shown from the first meeting, is what we believe sets Solutions+ apart. While all software transition is scary, we continue to feel very comfortable and happy with our choice to trust Solutions+ with this project.
Kymberly Davis, General Manager, Maxilift Australia
At Adelaide Oval, we had been seeking to transform our business systems and processes, but were finding it difficult to find the best solution and project methodology approach for our organisation. However, by allowing Solutions+ to provide their expert advice and leveraging their wealth of experience, we were soon guided through a successful process of evaluation and analysis of our current systems and business processes so we could fully understand the finer details of our requirements prior to engaging with potential software providers.
Solutions Plus Partnership collaborated with us to navigate through uncertainty, process mapping and liaising with external providers and ultimately offered a comprehensive independent recommendation for the way forward. By utilising Allan as an experienced technology expert, we were provided with an estimated cost that aligned with the businesses budget, and have now secured the right software vendor and business systems to transition and transform our business systems into a future we are now excited about. I would not hesitate in recommending Allan and Solutions Plus Partnership to engage and transform your business systems. They just make it so much easier.
Bruce Malcom, ICT Manager, Adelaide Oval Stadium Authority
Alexander Symonds was introduced to Solutions+ with the view of supporting us as we updated our business management system and processes. Right from our initial team workshop to our go live day, Allan has been a constant source of guidance, advice and discipline. He always makes himself available, is very responsive to our requests and has provided invaluable support throughout the whole process. With Allan overseeing and guiding our project team we have seamlessly transitioned over 100 employees into our new business management system. Solutions+ has taken the time to understand our business and we look forward to a long-term mutually beneficial relationship.
Glenn Hordacre, Managing Director, Alexander Symonds
Solutions+ provides expert guidance in all facets of REDARC’s processes and systems. To be able to lean on independent advice and people who also fully understand our advanced manufacturing business is fantastic. Allan is exceptional at working with all levels of our staff, including key departmental members within change management facilitation. The benefit of having Allan onsite, was his approach in impacting the work streams. It enabled a full understanding of our business which then lifted and advanced the skillset of our team. Having an external technology consultant working within an SME such as REDARC is extremely beneficial. We value the integrity of Solutions+ and ensuring REDARC was always placed first in the decisions.
Chris Johnson, Chief Financial Officer, REDARC Electronics
Solutions+ were fast, accurate and professional in understanding our needs, necessities and vision. They were able to map out a complete blueprint of our direction – cloud computing, digitalisation of systems and processes. I wanted a system that is app based, virtual, can be added onto, have enhancements and provides a digitalised company. I found I was assisted by a partner who I could work well with, completely understanding not only the company but also my vision for the business. The support from the Solutions+ team was key in making the business decision to implement SAP Business One as the system could be swiftly implemented with minimal downtime on operations. Allan is sharp, understands the business very quickly, in particular with time-frames and current process; what the client is after and their needs. He consistently thinks in favour of the business and the long-term goal. Allan was great with his whitepaper and permanent marker, mapping out strategy, while Jay the wizard provided the time and consideration technically to achieve our ultimate goal. The team at Solutions+ worked hard at future proofing our businesses.
Eiswaran Naidu, Executive Director, Advansa
Solutions+ has always been very quick to respond to any questions that we have, always taking the time to explain and teach us how to use certain features that we may have forgotten about or decided we wanted to use. They are very knowledgeable about SAP Business One. We also valued the additional support from Solutions+ around improving our business processes. We have a much more streamlined business as a result of their involvement.
Elio Franco, Managing Director – IMP Electronics Solutions
Solutions+ is providing us with SAP Business One support. They have been assisting us with important systems projects such as EDI and guidance on how to improve our business processes. They have taken the time to understand our business and how we want to use SAP Business One. They look at support from our point of view. They listen and don’t assume anything about our business. This has set them apart from other support providers we have used in the past. Having Solutions+ supporting our business ensures that we get the most value out of SAP Business One. They are very knowledgeable about SAP Business One and how it can support us best. They are also very flexible, responsive to our requests and take the time to explain elements of the system so that increasingly we can own and manage it ourselves. I have no hesitation in recommending Solutions+ as a support.
Elena Cortazzo, JCSM Sales Management
Allan managed a number of important projects for Codan Limited including acquisitions, divestments, SAP implementations and other IT projects. He played a key role in the implementation of the company’s strategic plan and demonstrated that he is a strategic thinker with strong analytical skills with the ability to respectfully challenge the current state and lead his team to the new improved desired position. Allan developed a high performing team through an open and collaborative leadership style which resulted in his projects being delivered on budget and on time and he always maintained strong engagement with his stakeholders.
Michael Barton, CFO and Company Secretary, Codan Limited