FIELD SERVICE
Every industry has its own business processes, requirements and challenges. That’s why we offer a range of solutions designed specifically to automate the processes for service companies and can customise SAP Business One software specifically for your needs
STREAMLINE OPERATIONS
Simplify the end-to-end process for service calls. Easily manage key activities and schedules. Drill down into customer accounts or service call history when you’re in the field. Stay on schedule and get real-time updates when your drivers are on the road. Plan out daily distribution schedules. Reduce the time spent on the road with an integrated mapping tool. Or, if plans change, simply drag and drop to update your schedule. When items have been delivered, update SAP Business One instantly with an electronic signature from your customer. Key features include:
Mobile app for driver
Photo or signature P.O.D.
Drag-and-drop to reschedule deliveries
Track van locations in real-time
Use Sales orders, Pick lists or Deliveries
BUSINESS BENEFITS
SAP Business One can help you:
Save time with real-time route mapping
Cut down on human-error with driver app directly linked to SAP Business One
Improve deliveries planning
Track the stock in each service car more accurately
Get proof of delivery in real time
Improve profit margins and gain insight into your true expenses
Increase customer satisfaction through faster, more accurate order processing
CRM – customer’s sales, orders and any dialogue you have with them
GROW WITH YOU
Our team can create a configurable, adaptable and scalable solution that’s easily set up and integrates seamlessly with existing software. SAP Business One is designed to grow with your business, so your software remains “future-proof” as your company’s needs change.
